New places, new tools: what’s up next for mVAM?

KOICA pic 2

We’ve just got back from Rwanda where we were holding a workshop on using mVAM to expand real-time food security and nutrition monitoring with Internally Displaced Persons (IDPs) and refugee populations. The project, which is made possible by the support of the Korean International Cooperation Agency (KOICA), will be implemented in ten countries in sub-Saharan Africa where WFP works.

What’s the project?

The KOICA project has two aims. First, it aims to empower information exchange with marginalized populations, specifically IDPs and Refugees. Secondly, it supports the collection of food security and nutrition data using the latest mobile and satellite technologies. This will happen in ten countries in Sub-Saharan Africa: the Central African Republic (CAR),The Democratic Republic of Congo (DRC), Kenya, Malawi, Niger, Nigeria, Rwanda, Somalia, South Sudan and Uganda.

How are we going to do this?

As you know, two-way communication systems are an important part of our work. As well as getting information that we can use to inform WFP programmes, we want to ensure that the line is open so that people in the communities we serve can contact us and access information that is useful to them. We’ve already been using Interactive Voice Response and live calls to share information with affected populations, and are now expanding our toolbox to include new technologies: Free Basics and a chatbot.

Remote data collection isn’t just done by mobile phones – VAM already uses other sources, such as  satellite imagery analysis – to understand the food security situation on the ground.  Under this project, we’ll also help countries incorporate similar analysis which will complement two-way communication systems to provide a fuller picture of the food security situation.

Finally, we’re going to harness our knowledge of Call Detail Records analysis: de-identified metadata collected via cell phone towers about the number of calls or messages people are sending and which towers they are using. We have already used this technique in Haiti to track displacement after Hurricane Matthew, and we’re really excited to transfer these ideas to another context to ensure we get up-to-date information on where affected communities are so we can better target food assistance in the right locations.

What happened at the workshop?

Representatives from all 10 country offices, three regional bureaus and staff from HQ came together to discuss the three main project components. During the workshop, the different country offices had the chance to learn more from members of the mVAM team about the specific tools they can harness and ensure their collected data is high quality, standardised and communicated effectively. However, the best part about bringing everyone together was that country teams could share their experiences about how they are already using mVAM tools. We heard from the Malawi country office about their Free Basics pilot, and Niger and Nigeria explained how they’re implementing IVR so affected communities can easily contact WFP, even after work hours. Sharing their different experiences and learning about how different tools have worked in each context not only gave everyone an overview of what mVAM is doing so far, it also helped everyone understand the implementation challenges and how to overcome them.

What’s next for the KOICA project?

We’re really excited for the next stage of the project. Each country office has now planned what tools they’re going to use to increase their communications with affected communities and how they will improve their existing data collection systems. It’s going to be great to see the impact these tools will have not only on WFP’s response, but also how they will empower the communities we’re serving. 

Postcard from Bangui

Good to be OKING:It may not be new and super large, but the owner claims this phone has a week-long battery life! WFP/Dominique Ferretti

It may not be new and super large, but the owner claims this phone has a week-long battery life!
WFP/Dominique Ferretti

Greetings from the Central African Republic (CAR)! Our team recently visited Bangui and Kaga-Bandoro to help the Country Office team assess how to enhance the current mVAM system and see what other mVAM technologies we might be able to deploy. CAR is a very unique context, because there’s little-to-no cell phone reception outside of main towns. Only 26% of the population own a phone, one of the lowest rates in the world according to the World Bank.  This means that collecting data remotely takes some creativity. The CAR team uses a key informant system, where they contact approximately 200 people around the country each month to collect information on basic commodity prices, market access, population movements, and security issues. The collected information is then shared with the humanitarian community, who appreciate the data, as it’s the only national-level food security data that’s currently collected regularly!

A local woman in Kaga-Bandoro selling a great source of protein and a central African delicacy—caterpillars! WFP/Dominique Ferretti

A local woman in Kaga-Bandoro selling a great source of protein and a central African delicacy—caterpillars!
WFP/Dominique Ferretti

The only downfall to the key informant system is that it doesn’t give us household-level food security information. The CAR team has therefore decided to try a small pilot using household questionnaires in the city of Kaga-Bandoro. Courtesy of UNHAS, we visited the city (more like a very small town!) and the 2 IDP camps it hosts during our day trip. While not that many people had cell phones, enough community members and displaced persons had phones that we’ll be able to get some idea of the food security situation.

Stay tuned for more as the pilot unfolds…!

Chatting with community members as they collect water WFP/Dominique Ferretti

Chatting with community members as they collect water
WFP/Dominique Ferretti