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Agnes, a widow whose husband was killed in fighting in eastern Democratic Republic of Congo, lives in a camp near Goma with her six children. Once a month, she gets a call from a WFP operator who asks questions about what she and her children have been eating, and how they have been coping when short of food. Funded by the Humanitarian Innovation Fund, the mVAM project is piloting food security data collection through live and automated phone surveys.

 

In Goma, WFP sends out automated SMS surveys to student key informants to collect food prices in the local markets. The information is then recorded into an Interactive Voice Response system that beneficiaries can call to listen to information on food prices, WFP distribution dates, and phone survey dates free of charge.